Data doesn't tell stories. People do. The organizations that derive the most value from data analysis aren't necessarily the ones with the most information, but rather those that know which numbers are relevant, what they mean to the people receiving them, and...
Creating a Content Ecosystem That Delivers Results
Many organizations produce content. But few have a true content strategy. The difference lies not in the quantity, but in how each piece fits into a larger system and contributes to the customer’s journey. Effective content does not exist in isolation...
Trust as a Value. Because Your Reputation Is Your Greatest Asset
Reputation does not appear on the balance sheet, but its impact is visible throughout the organization: in the contracts won, the partnerships formed, and the talent that stays. Companies that understand this reality stop treating reputation as a function of...
Strategic Communication in a Fragmented Media Ecosystem
The message is already circulating across multiple channels—whether on LinkedIn, in a trade publication article, or in a sales presentation sent by your team. The question isn’t just whether that message is being disseminated, but whether all of these versions actually convey the...
Salgado Without Memory
In communications, reputation isn’t what the organization would like to remember. It’s what the market doesn’t forget. Organizations pretend they don’t remember. They rebrand without acknowledging what happened, change leadership to erase collective decisions, or publish reports...
#U’veGotMail: June | What Does Ricardo Salgado Have to Do with B2B Communication?
“Is your organization merely present, or is it truly making an impact?” Reputation is no longer built by a single voice. An organization’s credibility is shaped in many places at once, and almost none of them are under its direct control. It’s about...
Between Earned and Endorsed: how to navigate the new relationship between media and influencers in Public Relations
“The line between media relations and influencer engagement has been gradually blurring. By 2026, the most effective communication strategies no longer treat these areas as separate entities. Instead, they integrate them around...
The CEO as communicator: why executive visibility has become a strategic asset
“There was a time when discretion was seen as a natural trait of good leadership. The work spoke for itself. Public exposure was optional. Today, that idea has become incompatible with the way trust is built, the way organizations are...
Good Friday, war and reputation: what you do when there are no answers
There are weeks when the calendar and geopolitics meet and force us to stop. This Holy Week is one of them. I'm writing this in a week in which the war between the United States, Israel and Iran is entering its second month and continues to dominate the international agenda. At...
Reputation can't just be rebuilt with roof tiles
The market watches as the roof remains open indefinitely After the passage of Storm Kristin, many factories remain exposed to the sky, waiting for roof tiles and stable power. Machines covered with makeshift tarpaulins, lines of...








