{"id":19019,"date":"2021-05-26T11:58:45","date_gmt":"2021-05-26T11:58:45","guid":{"rendered":"https:\/\/dev.say-u.com\/?p=19019"},"modified":"2024-09-13T10:54:08","modified_gmt":"2024-09-13T09:54:08","slug":"recovery-evaluation-and-learning","status":"publish","type":"post","link":"https:\/\/say-u.pt\/en\/recuperacao-avaliacao-e-aprendizagem\/","title":{"rendered":"Crisis Management Phase 3"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-19024 aligncenter\" src=\"https:\/\/say-u.pt\/wp-content\/uploads\/2021\/05\/4_1.png\" alt=\"Recovery Assessment and Learning\" width=\"595\" height=\"372\" srcset=\"https:\/\/say-u.pt\/wp-content\/uploads\/2021\/05\/4_1.png 595w, https:\/\/say-u.pt\/wp-content\/uploads\/2021\/05\/4_1-480x300.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 595px, 100vw\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4>The last phase of a crisis management is in reflective mode, with recovery, evaluation and learning, in a post-crisis action.<\/h4>\n<p>&nbsp;<\/p>\n<p><strong>Firstly, an analysis of the operational and reputational effects of a crisis on an organization will be necessary, including its financial and human resources impact, the relations between <a href=\"https:\/\/www.investopedia.com\/terms\/s\/stakeholder.asp\">stakeholders<\/a>, social networks and media.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Then it will be necessary to readjust processes within the company, based on the conclusions about the origin and end of the crisis in order to plan the new projects, with the organizational redesign and revision of procedures, with the adaptation of values, mission and organizational culture.<\/p>\n<p>The basis will be the strengthening of the press office and the Public Relations of <em>social media<\/em>preparing programs and activities aimed at getting the company back on its feet, such as internal seminars, and <em>workshops <\/em>for preparation and alignment of the different teams or conferences at universities and thematic events.<\/p>\n<p><strong>Transparency, namely through social media, is an asset and learning from a crisis, namely its management is a tool available to organizations to face critical situations and the consequences of poor crisis management are difficult to foresee.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Crisis management plans should be transparent and organization-wide, and reassessed, restructured and readapted over time. A\u00a0<a href=\"https:\/\/say-u.pt\/en\/we-do\/\">SayU<\/a>\u00a0applies strategies, equipped with anticipation, preparation and response management to be put in place, capable of helping the organization to deal with challenges of a negative and unforeseen nature.<\/p>\n<p>Understanding the nature of a crisis event, reflecting on the best way to deal with it, and applying it, is part of the multifaceted role of marketing communications.<\/p>","protected":false},"excerpt":{"rendered":"<p>&nbsp; A \u00faltima fase de uma gest\u00e3o de crises \u00e9 em modo reflexivo, com recupera\u00e7\u00e3o, avalia\u00e7\u00e3o e aprendizagem, numa a\u00e7\u00e3o p\u00f3s-crise. &nbsp; Em primeiro lugar ser\u00e1 necess\u00e1ria uma an\u00e1lise dos efeitos operacionais e reputacionais de uma crise numa organiza\u00e7\u00e3o, nomeadamente o seu impacto financeiro e nos recursos humanos, nas rela\u00e7\u00f5es entre stakeholders, redes sociais e [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":19024,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[14],"tags":[2538,455,10,343,2530,2537,200,838],"class_list":["post-19019","post","type-post","status-publish","format-standard","has-post-thumbnail","category-successsteps","tag-aprendizagem","tag-avaliacao","tag-comunicacao","tag-crise","tag-gestao-de-crises","tag-recuperacao","tag-relacoes-publicas","tag-stakeholders"],"acf":[],"_links":{"self":[{"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/posts\/19019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/comments?post=19019"}],"version-history":[{"count":5,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/posts\/19019\/revisions"}],"predecessor-version":[{"id":987497729,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/posts\/19019\/revisions\/987497729"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/media\/19024"}],"wp:attachment":[{"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/media?parent=19019"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/categories?post=19019"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/tags?post=19019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}