{"id":8126,"date":"2016-05-19T17:07:27","date_gmt":"2016-05-19T17:07:27","guid":{"rendered":"https:\/\/dev.say-u.com\/?p=8126"},"modified":"2023-06-06T10:29:08","modified_gmt":"2023-06-06T09:29:08","slug":"3-steps-to-managing-your-online-reputation","status":"publish","type":"post","link":"https:\/\/say-u.pt\/en\/3-passos-para-gerir-a-reputacao-online\/","title":{"rendered":"3 steps to manage your online reputation"},"content":{"rendered":"<p><a href=\"https:\/\/say-u.pt\/wp-content\/uploads\/2015\/05\/successsteps.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7111 size-full\" src=\"https:\/\/say-u.pt\/wp-content\/uploads\/2015\/05\/successsteps.jpg\" alt=\"successsteps\" width=\"981\" height=\"382\" \/><\/a><\/p>\n<p>It\u2019s understandable that a customer would prefer to purchase a product or service with excellent reviews rather than one from a business with negative reviews. This is why an organization must take care to ensure it has a positive online reputation\u2014and this includes small businesses.<\/p>\n<p>We might automatically assume that because a brand has little visibility, its online reputation is insignificant. This is a common perception and the reason why many of these organizations do not invest in strategies designed to manage their online reputation. This means failing to realize that all organizations, large or small, are affected by their online reputation in one way or another.<\/p>\n<p><em>Get Started with Facebook<\/em>: For small businesses, Facebook is a free platform that allows them to receive feedback and respond to customers. Facebook is flexible enough to be used in the way that best suits the brand.<\/p>\n<p><em>Responding to Negative Reviews<\/em>: No business, no matter how big or small, is perfect. Every brand receives negative feedback at some point, and that\u2019s normal. What matters is how the brand responds to this type of situation.<\/p>\n<p><em>Having a presence on other platforms<\/em>: Twitter and Instagram are two of the most widely used social media platforms today. For customers, they are easy to use. For brands, they are an effective tool for gathering information. This means that through a well-planned social media campaign, a brand can understand the relationship that customers build with the brand.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00c9 compreens\u00edvel que um cliente prefira adquirir um produto ou servi\u00e7o com \u00f3timas cr\u00edticas que do que de um neg\u00f3cio marcado por cr\u00edticas negativas. Esta \u00e9 a raz\u00e3o pela qual uma organiza\u00e7\u00e3o deve ter aten\u00e7\u00e3o em garantir que possui uma reputa\u00e7\u00e3o online positiva &#8211; e isto inclui neg\u00f3cios de pequena dimens\u00e3o. Podemos automaticamente assumir que [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":8127,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[14],"tags":[346,347,28,30,18,186],"class_list":["post-8126","post","type-post","status-publish","format-standard","has-post-thumbnail","category-successsteps","tag-facebook","tag-instagram","tag-online","tag-reputacao","tag-social-media","tag-twitter"],"acf":[],"_links":{"self":[{"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/posts\/8126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/comments?post=8126"}],"version-history":[{"count":1,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/posts\/8126\/revisions"}],"predecessor-version":[{"id":987494952,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/posts\/8126\/revisions\/987494952"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/media\/8127"}],"wp:attachment":[{"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/media?parent=8126"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/categories?post=8126"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/say-u.pt\/en\/wp-json\/wp\/v2\/tags?post=8126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}