Apr 14, 2016

Telling the relationship with the public

successsteps

The relationship between brands and their audience evolves every day. In this regard, the storytelling It was developed with the aim of strengthening this relationship and bringing audiences closer to the brands through an original format that resonates more deeply with the target audience. With a beginning, middle, and end, these stories allow audiences to see themselves reflected in the content through the liveliness, tenderness, courage, or realism they convey, transforming the brand’s identity into a humanized and recognizable image.

The “real” factor is a key element in the success of this marketing strategy. In order to fully tap into the audience’s experience, this innovative form of communication involves crafting stories with a fresh approach, sharing the real-life experiences of the people it connects with. To foster this connection with brands and this sense of reality, the process of storymaking is based on six pillars: participation, inspiration from the audience, decentralization, unpredictability, reciprocity, and finally, authenticity.

A participation It is a key aspect of storytelling, with sharing and promotion on social media serving as the best advertising for the brand and its products. The inspiration For the story to come to life, it must connect with the audience, who should be able to add a personal touch to this narrative and feel included in the brand’s journey and message.

Brands can't expect to be the only thing they have in common with their followers, and to foster a deeper sense of connection, they must decentralize its approach, incorporating the experiences of each audience and showing that it is the audience that seeks it out, not the other way around. The unpredictability It is a sense of heightened interest among audiences that turns them into followers, through a form of communication that blends diverse experiences and the influences received at every step of the communication process.

If brands want to be followed, they have to listen to what their audiences have to say and operate in a reciprocal relationship capable of meeting the needs of both. The authenticity One of the themes of the stories is the great revolution brought about by the storymaking. Not all life stories have happy endings, which is why it’s important to know how to deal with both positive and negative stories. The world is enriched more by the existence of both perspectives than by just one.